Contact Us

Have a question about your order, a product, sizing, shipping, or anything else?

We're happy to help.

Please email us at: info@baxterandbirch.com

When reaching out about an order, please include:

• Your full name
• Order number
• Email used at checkout
• A brief description of your question or issue

We do our best to respond within 24–48 business hours.

Business hours:
Monday–Friday, 9:00 AM–5:00 PM CST

Please note: We are a small business, and response times may be longer during holidays, launches, or high-volume seasons.